The People Powering Your Career Success

meet our team

We’re more than just another staffing agency. We’re a dedicated team of healthcare professionals turned career specialists united by one mission: connecting talented therapists with opportunities where they can truly make a difference. We understand the unique challenges therapists face because many of us have walked that path ourselves.  Whether you’re a new grad or an experienced therapist, we’re here to support you every step of the way.

TELLY TELHAN
BRAND AMBASSADOR

Telly serves as a high-level representative of CCI and Elite365 (parent company). This role is incredibly valuable because it amplifies the presence and credibility of both organizations in a highly relationship-driven industry. By combining networking, thought leadership, and executive client engagement, Telly opens doors that traditional marketing and sales alone cannot, accelerating trust, visibility, and long-term growth. In this role, Telly represents both brands at conferences, events, and networking engagements while building strong connections with healthcare organizations, associations, and industry influencers. Telly acts as an executive sponsor for key clients, joining review meetings, maintaining senior-level relationships, and supporting cross-selling opportunities across divisions. Telly is a United States Marine veteran and resides with his family in Maryland. 

Craig Harbert
RECRUITING MANAGER

Inspired by his father’s work in the Foreign Service in Agriculture whose mission was to feed the world and serve others, Craig’s career is rooted in a genuine desire to help others succeed. He was drawn to healthcare staffing for its ability to positively impact both clinicians’ careers and patient care outcomes. Supporting RNs, LPNs, OTs, and SLPs allowed him to play an active role in clinicians’ career growth while knowing that each placement ultimately influences patient lives. Craig describes CCI’s culture in one word: family. Having worked alongside his colleagues for over ten years, Craig appreciates the team’s focus on its therapists. The company prioritizes building strong, personalized relationships with both candidates and clients to ensure the best possible fit for everyone. Craig resides in Virginia. Today, Craig values raising his own family and looks forward to providing his children with similarly enriching experiences. Craig is married and a proud parent of two young boys who keep life active. A love of travel continues to be a personal interest, allowing him to connect with new people and cultures.

TINA BRIDGEFORD, R.N.
SENIOR HEALTHCARE RECRUITER

Tina is an accomplished Healthcare Recruiter with over 11 years of specialized experience in nursing and allied health recruitment. She is also a Registered Nurse. Her background spans full-cycle recruitment for hospitals, long-term care facilities, outpatient clinics, home health agencies, and physician practices. A strong believer in relationship-driven recruitment, Tina partners closely with hiring managers and healthcare leaders to build customized strategies that meet both immediate staffing needs and long-term workforce goals. Candidates and clients value Tina’s responsiveness, advocacy, and ability to foster trust. Over the years, she has developed longstanding relationships with healthcare professionals—many of whom she proudly considers part of her extended family. Outside of work, Tina is a true jetsetter who loves exploring the world, hiking, discovering new cuisines, and bringing people together through gatherings and shared experiences.

Thomas Norberto, DPT
Therapist advocate

Tom is a travel PT  recruiter whose passion for the profession began as a competitive athlete. The positive energy and encouragement from his own therapists inspired him to pursue a PT career where he could offer the same support to others. Tom’s path to travel unfolded during PT school when he attended a seminar—working in diverse settings while exploring new places aligned perfectly with his personality. What excites Tom most is watching other PTs realize that the life of a traveler is like no other. He listens with intention, communicates transparently, and provides value beyond a contract to ensure PTs feel informed and empowered. Tom says CCI was “built by the people, for the people.” Based in Denver, Tom originally arrived on a travel contract. He has visited 15+ national parks, climbed the tallest U.S. mountains, and spent months in Europe, living out adventures many save for retirement.

David Bowen, DPT
Therapist Advocate

David Bowen has practiced as a Doctor of Physical Therapy for eight years and has been a Therapist Advocate at CCI for over two years. David’s career path was shaped by his love of adventure and clinical growth. Alongside his spouse—also a DPT—David was drawn to travel PT as a way to travel while maintaining professional flexibility. What excites him most now is helping other therapists navigate travel assignments while bringing a PT’s perspective to bridge the gap between expectations and realities. David describes CCI’s culture as clinician-first, with a clinician-led approach and emphasis on authentic relationships. Residing near Baltimore, MD, David enjoys time on the waterfront with his wife, one-year-old son, and red heeler, Maple. He and his family have visited seven national parks, taking full advantage of what travel therapy provides: making time for family, friends, and life’s most meaningful moments.

William "Billy" crist, DPT
Therapist Advocate

Billy Crist is a practicing DPT and Therapist Advocate with eight years of travel therapy experience. Initially drawn to increased income and the opportunity to travel, Billy discovered that travel therapy became a meaningful lifestyle— one he shared with his wife, who is also a DPT. Exposure to varied patient populations and clinic cultures helped him develop strong problem-solving abilities. Billy’s experience managing six figures of student loan debt, purchasing a home while traveling, and owning rental property gave him solid financial expertise. Billy enjoys helping other therapists experience these same benefits. He describes CCI as refreshingly different —conversations are never rushed, and the recruitment team truly understands therapy. Based in Virginia, Billy enjoys an active lifestyle with his wife. Their years traveling together taught him how to successfully navigate life and career on the road.

Jot Samra, DPT
Therapist Advocate

Jot is a Doctor of Physical Therapy and Therapist Advocate at CCI. His career is rooted in clinical experience and a deep appreciation for the autonomy travel therapy provides—offering control over your career and lifestyle that most permanent roles don’t. Jot’s recruiting approach focuses on sharing real experiences to help therapists feel understood. For him, being a resource means being present and accessible, whether therapists need guidance, support, or just someone to listen. He describes CCI as prioritizing long-term relationships over volume, ensuring roles are the right fit professionally, financially, and personally. Based in Denver, Jot enjoys off-roading, hiking, and snowboarding with his 12-year-old pitbull, Elena. Through travel therapy, he’s snowboarded across five states while building meaningful friendships—reinforcing his belief that travel therapy is a lifestyle creating professional growth, personal fulfillment, and lasting community.

Drew Turner, DPT
Therapist Advocate

Drew is a Doctor of Physical Therapy and Therapist Advocate. He is a former travel physical therapist with more than four years of experience. He began his career as a new graduate PT with CCI, using travel therapy to manage student loan debt while exploring the country with his wife who works remotely. Drew has built meaningful relationships across the U.S., delivered exceptional patient care, and gained firsthand insight into the rewards and challenges of travel therapy. His personal experience allows him to provide practical guidance and genuine advocacy for therapists considering a similar career path. Traveling with Critical Connection, Inc allowed him to explore countless national parks and built greater financial security for his family. Passionate about helping clinicians achieve both professional and personal success, Drew serves as a trusted resource for therapists navigating their careers.

Dana FolletT
Account Manager II

Dana Follet, an Account Manager with CCI with 20 years of healthcare staffing experience, is passionate about helping therapists achieve their career goals while making a meaningful impact on the communities they serve. She believes that supporting clinicians ultimately helps improve the lives of the patients who rely on them. Dana is committed to building lasting relationships through active listening, consistency, and genuine care. Dana values CCI’s collaborative culture and believes its people-first approach creates an environment where both therapists and staff can thrive. She takes pride in understanding each clinician’s unique goals and providing thoughtful guidance every step of the way. Dana enjoys the small-city living outside of Des Moines, Iowa. She and her husband have three children and two dogs, Dash and Moose. Dana loves traveling as well, visiting new places whenever she can. 

Ready to take the leap into travel therapy with us?